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High quality of goods
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Innovations and creating new products
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Trust of customers
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Great service
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Value of goods
After exploring of the M&S
brand history, I would have added some more values, such as environmental
responsibility, fair prices, appreciation of own history and taking care of
employees.
2)
Medicine for the Million
(1900-20s).
Simple and clear black and white
advertising of all types of pills for a D. per box demonstrates us the social
and technological influences of that period of time.
According to the advert, a
revolution in pill-making machinery had happened that time. This innovation
enabled Marks and Spencer company to supply medicines of the very high quality
at the price much cheaper than other suppliers had that time.
In this advertising we can notice
two core principles of the Marks and Spencer brand, which are high quality of
goods and fair prices.
We should take into account, that
a period of time from 1900 to 1920 was a time of the First World War. Financial
resources of people were very limited so customers really needed essentials
like needles, threads to fix their old clothes and different types of pills to
stay well.
Knowing the needs of their
customers, Marks and Spencer made cheap and quality medicine a number one
product to buy.
In this advert, the M&S brand
uses technique of the competitive advantages, pointing out on their innovative
production, enormous sales, purest materials, excellent quality and very cheap
prices compare to other suppliers.
Biscuits are fresh (1950s)
Another advertising of the Marks
and Spencer brand is from 1950s. Three-color drawing image promotes new type of
biscuits made by Marks and Spencer. A scientist tries a biscuit and says that
fresh biscuits taste better (which makes us believe that some scientific
research had been done to prove it).
The usage of a scientific subject
in this advertising has a reason. In 1950s, Marks & Spencer company was the
first retailer who had a research laboratory to pre-test the quality of brand’s
goods. The core idea of M&S, which is the quality of products, can be seen
in this advert: quality (fresh) = tasty.
That time innovations became widely
available so new goods, produced by M&S, could quickly move from research
laboratories to the shelves. Thinking about its target audience, which was
housewives from a middle class, the M&S brand invented and promoted new biscuits
which were same quality and tasty as home-made sweets, so working women no
having time for cooking could regale their guests biscuits bought in M&S
stores without shame.
3) 125
years of M&S
On the first seconds of the advert, Twiggy
is seen in a recreation of a “Penny bazaar” in 1884 where Michael Marks and Tom
Spencer set up their first market stall with the slogan: “Don’t ask the price –
it’s a penny”. Twiggy describes some main points in the history of the brand
and its core ideas. Screen message announces the 125 year celebration of the
Marks and Spencer company.
Through copywriting and art direction in
this TV advertising we are exploring all main principles of the company, step
by step: fair prices, high quality of products, innovations, creating new
products, appreciation of brand’s history etc.
During one minute of the advert, Twiggy
walks us through the history of the business, from its beginning as a penny
bazaar up to the present days, and it ends on the “Quality worth every penny”
strapline. All anniversary campaign is based on Marks and Spencer high street
heritage.
The script in this advert is understandable
to any customer of any age and it tells us the main stages of M&S history.
Great art direction helps the audience to learn more about the brand’s
heritage.
Let’s analyse some moments from the advert
to see how script and picture represent Marks and Spencer core ideas.
Script:
“They brought us the taste of exotic…”
Picture:
Twiggy is holding an avocado (previously
called an avocado pear).
Meaning: In the 1968 M&S stores started
carrying avocados which were virtually unheard in Britain before. To explain
customers how to cook and eat this exotic product, M&S created a special
information leaflet.
Script:
“Housewives were liberated”
Picture:
Happy women are taking off their aprons and
dropping them on the ground. Next frame shows us a huge poster with prawn curry
on it.
Meaning: In 1970s Marks and Spencer
introduced first in Britain frozen food. That time lifestyles were changing
rapidly. More and more women were going out to work. M&S made their life
much easier by introducing good quality, nutritious convenience food like
microwave dinners and boil-in-the-bag meals. Innovations included not only food
sector but creation of new materials and fabric as well.
In the middle of 1970s M&S also
introduced their properly fitted lingerie which became more fashionable. Marks
and Spencer designers started creating underwear inspired by catwalks trends.
Script:
“They bring food from all over the world
for the fairest possible price”
“They’ve changed the way we eat”
“They’ve changed the way we dress”
“They’ve changed the way we treat our
planet”.
By reading the script of this advertising
and by watching it we can see how simple and clear all core ideas of the Marks
and Spencer brand were delivered to customers. From this anniversary
celebrating TV advertising, even without knowing the history of M&S brand
before, we find out that during 125 years Marks and Spencer company:
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Produces high quality products and goods,
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Creates new products and materials never seen
before
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Uses innovations in goods and materials production
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Is environmental responsible
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Appreciates its own heritage.
4) The
Autumn 2007 TV advert of M&S called “Orient Express”. The idea is very
clear and simple: “M&S girls” are traveling around the world. For the autumn
campaign a luxury long-distance passenger train from London to Venice has been
chosen.
From my point of view, the city
Venice and legendary train “Orient Express” have been used in advert to
demonstrate luxury, timeless style and chick of new clothes collection. The
main settings of this TV advertising are globalisation of brand (not only
“M&S girls” travel to Europe, the brand itself is conquering new territory,
moreover, international fashion trends are appearing in new collection with
usual to customers high quality of materials. Different age and style of models
in autumn campaign demonstrate the wide range of designs in collection which
will suit perfectly to any woman.
5) During
the last 125 years the target audience of Marks & Spencer has changed a
lot. We can notice this big change looking at the brands history. In its
beginning as a “penny bazaar”, the target audience of M&S was literally
everyone. Their concept was: Cheap, simple and friendly shopping. Stores
provided customers with cheap and useful goods for households.
Twenty years later, in a War
time, M&S had to reinvent brand policy responding to people’s needs. All
stores started to sell more of essentials like underwear etc. The target
audience had changed into female one with the age around 20-40 years old.
In 1940-50s, the M&S brand
still was working mainly for British housewives selling fresh food and simple
but quality clothes. After 1960-70s M&S experienced a new era of optimism
and fashion. Young women wished to look fresh and attractive with a minimum of
effort. And Marks and Spencer gave them this possibility with creating new
materials and using new fashion trends in producing clothes.
Nowadays, the target audience of
M&S is very wide. It includes age groups from 20 to 60+. The biggest share
of customers is still women. They are ready to spend more money than before,
but they know that quality of goods they buy in M&S is worth every penny
they spend. The main idea of the brand today is timeless style and chick.
A very good response to the tasks set. In each case you give an informed response - however make sure that you include (edit) some references from the exhibition itself and any other sources used. You evidence strong contextual and visual analysis skills well done - a great start!
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